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PRIVACY POLICY

By using this Site you consent to the collection and use of your Personal Information by Velan consistent with applicable data protection laws and this Policy. If you feel you have objections to this Policy, you should not access the Site.


COLLECTION OF PERSONAL INFORMATION

We collect the following Personal Information, including:

  • Names, postal addresses, email addresses, billing information, and any other information you provide to us by filling in forms on the Site;
  • Details of your visits to the Site and Personal Information collected through cookies and other tracking technologies;
  • Personal Information collected from Third Parties as set forth below.

USE OF PERSONAL INFORMATION

Your Personal Information may be used for the following purposes:

  • When ordering online, to process the purchase, send confirmation notifications, or scan for fraudulent activity;
  • When items are placed in the online shopping cart but a purchase has not been completed, to send an email reminder to you;
  • When you contact Velan with any questions or concerns about your purchase;
  • When you request a return or an exchange of a product or when you send us a product for warranty purposes;
  • To contact customers about special offers, news, changes to products, etc;
  • To understand shopping habits of our customers to best customize the shopping experience.

THIRD PARTY DISCLOSURES

We may permit selected third parties and agents to use your Personal Information, only for the purposes set out herein. Examples may include:

  • Disclosing your Personal Information to companies we work with in order to provide a product to you or fulfill an order;
  • Disclosing your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights;
  • Disclosing your Personal Information for payment purposes (Stripe, Paypal etc.);
  • Disclosing your Personal Information for shipping and logistics purposes.

Additionally, we use Google Analytics to help us understand how customers use our Site.

SECURITY OF PERSONAL INFORMATION

We maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Information from loss, theft, unauthorized collection, or use.

No method of storage or transmission of Personal Information is 100% secure. We cannot guarantee absolute security. 

ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You may opt-out of receiving email marketing communications from us by emailing us at contact@velanwatch.com.

DATA RETENTION

We will retain your Personal Information for as long as reasonably necessary to further our legitimate interests or as long as we are required or allowed to by law.

CHANGES

We reserve the right to update this privacy policy from time to time without notice. You can review the most current version of the Privacy Policy at any time on this page.

CONTACT US

For more information about our privacy practices, or if you have questions, please contact us by e-mail:  contact@velanwatch.com.